![]() The XPS 15 is almost 50 higher than that of the 13-inch Windows laptop, but. Is there any way to test what component is broken? I'm assuming it could be the power supply going to the screen but I want to make sure before purchasing yet another part. Pricing for the Dell XPS 13 (9315) and Dell XPS 15 (9520) start at 980 and 1,420 at the time of updating this guide. ![]() I'm now wondering what can I do to troubleshoot the issue further. Released in January 2018, the 9370 has an entirely new design refresh, with a smaller footprint and lighter chassis. ![]() Now I'm kind of pissed at the repair shop, as they likely didn't do a thorough investigation on what's wrong with it. I ordered a new screen and replaced it myself. If you do wind up needing a palmrest, the good news is that it's mostly just plastic and shouldn't be that badly priced. Also, there are 2 more screws under the little XPS cover and the bottom cover edges can be sharp. I run the usb and the clover, start installation but the system does. I sent it to an authorized Dell repair shop for diagnostics and they concluded that the screen needs to be replaced because its LCD backlight is dead. Note: You ought to grab the service manual from Dell's site. Compatible Components (from 938 PCs) Popular components found in the Dell XPS 13 9370. Dell Intel (R) Core (TM) i7-7500 2.70 GHz RAM 8 GB Windows 10 pro 64 bit Last Bios Version Bios UEFI I've created the installation usb with OSx Sierra. I tried disassembling the laptop but I found nothing that seemed off (i.e. The computer works perfectly with an external screen and you can see that the built-in display works (e.g. I have a Dell laptop which has an issue with its LCD screen backlight.
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